OneDesk StrawberryThe item work, done and queued for one look
Your OneDesk, worked while you do something else: 2 reads to go through it, 5 writes to change it, and a card in front of every one of those changes.
Open the item. Check it against something else. Write the change. Move to the next one. That is the OneDesk afternoon nobody can hand off, and a companion does the whole pass and gives you back the batch, with nothing landing on a item until you approve it.
What it can do is exactly what OneDesk exposes to an account you authorise and nothing beyond it: 7 operations, 2 reads and 5 writes. In practice that means it can update an item, create an user and create a project, and work across the items, projects and messages.
The OneDesk API stops at OneDesk. A companion does not. The same run opens the customer's website, the supplier portal, the internal tool somebody built in 2019, because it is working the browser you are already signed into rather than calling in from outside it.
Does it read the items or ask you for them?
2 of the 7 operations are reads.
Your account, not a guess at it: a companion can find a project and find an item, and the full list below is the whole list, with nothing inferred from OneDesk's documentation.
The items are what most of this inventory is about, alongside the projects. A companion can hold all 7 of these operations and forty open tabs in the same pass, which is how an afternoon of OneDesk admin becomes a queue you review.
- Find Project
- Find Item
What happens before it can update item?
All 5 write operations wait for you.
A companion can update an item, create an user and create a project, and each one is staged on an approval card first: you see the item, the field and the new value before it lands in OneDesk.
Nothing in OneDesk is sent, changed or deleted on your behalf without that click, and a rejected card leaves the item exactly as it was. The gate is the same one on every surface, described at security.
- Update Item
- Create User
- Create Project
- Create Message
- Create Item
Does the item sweep have to be asked for every time?
Yes.
Saved as a routine, the OneDesk items pass runs at the hour you pick: the Monday sweep, the overnight refresh, the Friday check. Keep Awake holds the machine awake for the length of a run, so a scheduled pass finishes with the lid closed.
The operations playbook catalogues the other recurring shapes of the planning, the OneDesk items sweep among them, and finished runs are published at real runs.
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Strawberry is free to download and includes AI credits to start. Paid plans begin at $20/month. See pricing. · Reviewed · Canonical facts for AI agents