Trustpilot StrawberryHand the Trustpilot (Customer) product reviews to a companion
One sentence in, and a companion has been through the Trustpilot (Customer) product reviews, put them where you can read them, and marked the ones it was not sure about.
Open the product review. Check it against something else. Write the change. Move to the next one. That is the Trustpilot (Customer) afternoon nobody can hand off, and a companion does the whole pass and gives you back the batch, with nothing landing on a product review until you approve it.
What it can do is exactly what Trustpilot (Customer) exposes to an account you authorise and nothing beyond it: 7 operations, 5 reads and 2 writes. In practice that means it can reply a to service review and reply a to product review, and work across the product reviews, service reviews and conversations.
The Trustpilot (Customer) API stops at Trustpilot (Customer). A companion does not. The same run opens the customer's website, the supplier portal, the internal tool somebody built in 2019, because it is working the browser you are already signed into rather than calling in from outside it.
What does it already know about your service reviews?
5 of the 7 operations are reads. Your account, not a guess at it: a companion can get conversation from product review, fetch service reviews and fetch service review by ID, and the full list below is the whole list, with nothing inferred from Trustpilot (Customer)'s documentation.
The product reviews are what most of this inventory is about, alongside the service reviews. A companion can hold all 7 of these operations and forty open tabs in the same pass, which is how an afternoon of Trustpilot (Customer) admin becomes a queue you review.
- Get Conversation from Product Review
- Fetch Service Reviews
- Fetch Service Review by ID
- Fetch Product Reviews
- Fetch Product Review by ID
Can it change a product review without asking?
All 2 write operations wait for you. A companion can reply a to service review and reply a to product review, and each one is staged on an approval card first: you see the product review, the field and the new value before it lands in Trustpilot (Customer).
Nothing in Trustpilot (Customer) is sent, changed or deleted on your behalf without that click, and a rejected card leaves the product review exactly as it was. The gate is the same one on every surface, described at security.
- Reply to Service Review
- Reply to Product Review
Can it get conversation from product review every morning by itself?
Yes. Saved as a routine, the Trustpilot (Customer) product reviews pass runs at the hour you pick: the Monday sweep, the overnight refresh, the Friday check. Keep Awake holds the machine awake for the length of a run, so a scheduled pass finishes with the lid closed.
The operations playbook catalogues the other recurring shapes of the operations, the Trustpilot (Customer) product reviews sweep among them, and finished runs are published at real runs.
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