From the conversations to the members, in one Symbl.ai pass
One sentence in, and a companion has been through the Symbl.ai conversations, put them where you can read them, and marked the ones it was not sure about.
Open the conversation. Check it against something else. Write the change. Move to the next one. That is the Symbl.ai afternoon nobody can hand off, and a companion does the whole pass and gives you back the batch, with nothing landing on a conversation until you approve it.
What it can do is exactly what Symbl.ai exposes to an account you authorise and nothing beyond it: 22 operations, 13 reads and 9 writes. In practice that means it can update speaker events, update a member and update a conversation, and work across the conversations, members and action items.
The Symbl.ai API stops at Symbl.ai. A companion does not. The same run opens the customer's website, the supplier portal, the internal tool somebody built in 2019, because it is working the browser you are already signed into rather than calling in from outside it.
What does it already know about your members?
13 of the 22 operations are reads.
Your account, not a guess at it: a companion can get trackers, get topics and get a summary, and the full list below is the whole list, with nothing inferred from Symbl.ai's documentation.
The conversations are what most of this inventory is about, alongside the members. A companion can hold all 22 of these operations and forty open tabs in the same pass, which is how an afternoon of Symbl.ai admin becomes a queue you review.
- Get Trackers
- Get Topics
- Get Summary
- Get Speech to Text
- Get Questions
- Get Members
- Get Job Status
- Get Follow-Ups
- Get Entities
- Get Conversations
- Get Conversation
- Get Analytics
- Get Action Items
What happens before it can update speaker events?
All 9 write operations wait for you.
A companion can update speaker events, update a member and update a conversation, and each one is staged on an approval card first: you see the conversation, the field and the new value before it lands in Symbl.ai.
Nothing in Symbl.ai is sent, changed or deleted on your behalf without that click, and a rejected card leaves the conversation exactly as it was. The gate is the same one on every surface, described at security.
- Update Speaker Events
- Update Member
- Update Conversation
- Submit Video URL
- Submit Video Summary User Interface
- Submit Trackers and Analytics Summary User Interface
- Create Formatted Transcript
- Submit Audio URL
- Delete Conversation
Can it get trackers every morning by itself?
Yes.
Saved as a routine, the Symbl.ai conversations pass runs at the hour you pick: the Monday sweep, the overnight refresh, the Friday check. Keep Awake holds the machine awake for the length of a run, so a scheduled pass finishes with the lid closed.
The operations playbook catalogues the other recurring shapes of the busywork, the Symbl.ai conversations sweep among them, and finished runs are published at real runs.
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