RingCentral StrawberrySomeone still has to send SMS. It does not have to be you
A companion works the 6 operations your RingCentral account exposes. It can send SMS and create a meeting, and every one of those waits on an approval card showing the contact before it changes.
Open the contact. Check it against something else. Write the change. Move to the next one. That is the RingCentral afternoon nobody can hand off, and a companion does the whole pass and gives you back the batch, with nothing landing on a contact until you approve it.
What it can do is exactly what RingCentral exposes to an account you authorise and nothing beyond it: 6 operations, 3 reads and 3 writes. In practice that means it can send SMS, create a meeting and create a contact, and work across the contacts, make callouts and meetings.
The RingCentral API stops at RingCentral. A companion does not. The same run opens the customer's website, the supplier portal, the internal tool somebody built in 2019, because it is working the browser you are already signed into rather than calling in from outside it.
Which RingCentral contacts does a companion see?
3 of the 6 operations are reads.
Your account, not a guess at it: a companion can make CallOut, get a message and download a recording, and the full list below is the whole list, with nothing inferred from RingCentral's documentation.
The contacts are what most of this inventory is about, alongside the make callouts. A companion can hold all 6 of these operations and forty open tabs in the same pass, which is how an afternoon of RingCentral admin becomes a queue you review.
- Make CallOut
- Get Message
- Download Recording
What happens before it can send SMS?
All 3 write operations wait for you.
A companion can send SMS, create a meeting and create a contact, and each one is staged on an approval card first: you see the contact, the field and the new value before it lands in RingCentral.
Nothing in RingCentral is sent, changed or deleted on your behalf without that click, and a rejected card leaves the contact exactly as it was. The gate is the same one on every surface, described at security.
- Send SMS
- Create Meeting
- Create Contact
Can the contacts pass run every Monday?
Yes.
Saved as a routine, the RingCentral contacts pass runs at the hour you pick: the Monday sweep, the overnight refresh, the Friday check. Keep Awake holds the machine awake for the length of a run, so a scheduled pass finishes with the lid closed.
The operations playbook catalogues the other recurring shapes of the messages, the RingCentral contacts sweep among them, and finished runs are published at real runs.
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