Hand the Returnless return orders to a companion
Your Returnless, worked while you do something else: 12 reads to go through it, 3 writes to change it, and a card in front of every one of those changes.
Open the return order. Check it against something else. Write the change. Move to the next one. That is the Returnless afternoon nobody can hand off, and a companion does the whole pass and gives you back the batch, with nothing landing on a return order until you approve it.
What it can do is exactly what Returnless exposes to an account you authorise and nothing beyond it: 15 operations, 12 reads and 3 writes. In practice that means it can update return order status, update return address and create a return order, and work across the return orders, shipments and return addresses.
The Returnless API stops at Returnless. A companion does not. The same run opens the customer's website, the supplier portal, the internal tool somebody built in 2019, because it is working the browser you are already signed into rather than calling in from outside it.
Does it read the return orders or ask you for them?
12 of the 15 operations are reads.
Your account, not a guess at it: a companion can retrieve a shipment, retrieve a sales order and retrieve return status, and the full list below is the whole list, with nothing inferred from Returnless's documentation.
The return orders are what most of this inventory is about, alongside the shipments. A companion can hold all 15 of these operations and forty open tabs in the same pass, which is how an afternoon of Returnless admin becomes a queue you review.
- Retrieve Shipment
- Retrieve Sales Order
- Retrieve Return Status
- Retrieve Return Order
- Retrieve Return Address
- List Statuses of Shipment
- List Shipments
- List Shipments of Return Order
- List Sales Orders
- List Sales Order Items
- List Return Statuses
- List Return Orders
Can it change a return order without asking?
All 3 write operations wait for you.
A companion can update return order status, update return address and create a return order, and each one is staged on an approval card first: you see the return order, the field and the new value before it lands in Returnless.
Nothing in Returnless is sent, changed or deleted on your behalf without that click, and a rejected card leaves the return order exactly as it was. The gate is the same one on every surface, described at security.
- Update Return Order Status
- Update Return Address
- Create Return Order
Does the return order sweep have to be asked for every time?
Yes.
Saved as a routine, the Returnless return orders pass runs at the hour you pick: the Monday sweep, the overnight refresh, the Friday check. Keep Awake holds the machine awake for the length of a run, so a scheduled pass finishes with the lid closed.
The operations playbook catalogues the other recurring shapes of store admin, the Returnless return orders sweep among them, and finished runs are published at real runs.
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