can ai update front for me

Yes, with a click in between. A companion can update a teammate and update a conversation, and it shows you the batch before anything is written to Front. Nothing lands unapproved.

what can strawberry actually do in front

Exactly what Front exposes and no more: update a teammate, update a conversation, tag a conversation, receive custom messages, list ticket statuses and list a teammate, among 27 in total, across the conversations, messages and message templates. The full list is printed on the app's page inside Strawberry and repeated above.

can strawberry work my conversation list in front

That is the common case. A companion reads the conversations your Front account holds, works each one against whatever else you point it at, and stages the changes for approval rather than writing them.

is it safe to connect front to an ai agent

You authorise the Front connection in your own browser and read the permissions before you accept them. The credential is stored encrypted outside Strawberry, the connection belongs to one Strawberry profile, and disconnecting removes it. More on the gates at is it safe to let AI use my browser.

Front Strawberry

Conversations checked against messages, in one pass

Your Front, worked while you do something else: 12 reads to go through it, 15 writes to change it, and a card in front of every one of those changes.

Open the conversation. Check it against something else. Write the change. Move to the next one. That is the Front afternoon nobody can hand off, and a companion does the whole pass and gives you back the batch, with nothing landing on a conversation until you approve it.

What it can do is exactly what Front exposes to an account you authorise and nothing beyond it: 27 operations, 12 reads and 15 writes. In practice that means it can update a teammate, update a conversation and tag a conversation, and work across the conversations, messages and message templates.

The Front API stops at Front. A companion does not. The same run opens the customer's website, the supplier portal, the internal tool somebody built in 2019, because it is working the browser you are already signed into rather than calling in from outside it.

Does it read the conversations or ask you for them?

12 of the 27 operations are reads.

Your account, not a guess at it: a companion can receive custom messages, list ticket statuses and list a teammate, and the full list below is the whole list, with nothing inferred from Front's documentation.

The conversations are what most of this inventory is about, alongside the messages. A companion can hold all 27 of these operations and forty open tabs in the same pass, which is how an afternoon of Front admin becomes a queue you review.

Receive Custom Messages
List Ticket Statuses
List Teammate
List Message Templates
List Conversations
List Conversation Comments
List Comment Mentions
Get Ticket Status
Get Teammate
Get Message
Get Conversation
Get Comment

Can it change a conversation without asking?

All 15 write operations wait for you.

A companion can update a teammate, update a conversation and tag a conversation, and each one is staged on an approval card first: you see the conversation, the field and the new value before it lands in Front.

Nothing in Front is sent, changed or deleted on your behalf without that click, and a rejected card leaves the conversation exactly as it was. The gate is the same one on every surface, described at security.

Update Teammate
Update Conversation
Tag Conversation
Send New Message
Reply To Conversation
Import Message
Delete Message Template
Create Message
Create Message Template
Create Inbox
Create Draft
Create Draft Reply
Assign Conversation
Archive Conversation
Add Comment

Does the conversation sweep have to be asked for every time?

Yes.

Saved as a routine, the Front conversations pass runs at the hour you pick: the Monday sweep, the overnight refresh, the Friday check. Keep Awake holds the machine awake for the length of a run, so a scheduled pass finishes with the lid closed.

The marketing playbook catalogues the other recurring shapes of campaign admin, the Front conversations sweep among them, and finished runs are published at real runs.

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Frequently asked questions

Yes. Connect your Front account and a companion works 27 operations in it, with every change staged for your approval. You authorise the connection yourself and the credential is held encrypted where Strawberry never receives it.

Strawberry is free to download and includes AI credits to start. Paid plans begin at $20/month. See pricing. · Reviewed August 20, 2026 · Canonical facts for AI agents