Can AI transcribe Aircall calls?

A companion works from the call metadata, the notes and the tags, which is what the connection reaches. Recording audio and transcribing it stay in Aircall.

How do I find missed calls with no callback?

Ask for missed inbound calls with no subsequent outbound call to the same number, plus voicemails older than two days. The answer comes back as specific numbers, not a percentage.

Does Strawberry integrate with Aircall?

Yes. Connect the account and a companion reads calls, contacts, users and tags, then writes up the follow-up that usually never gets written. The credential is stored encrypted outside Strawberry, and the actions follow Aircall’s public API.

Can AI fix inconsistent call tagging?

It reports who tags what, which surfaces the private taxonomies people invented, and proposes a retag for past calls. Applying it needs your confirmation.

Aircall Strawberry

Get the call follow-up written, every time

Who called, what was agreed and what happens next, drafted from the call record, the tags and the account behind it. Plus the eleven missed calls nobody rang back.

Phone work leaves the thinnest paper trail of any channel. The call lasted eleven minutes, the customer said something important, and the record says "spoke to client" because the next call was already ringing.

A companion reads calls, contacts, users and tags, then writes the follow-up nobody has time for. Where the note is three words, it says the call needs a human summary instead of inventing eleven minutes of dialogue.

Which calls got no follow-up at all?

Missed inbound calls with no callback, calls tagged as needing follow-up where nothing happened, and voicemails older than two days. A companion reads the call list with directions, durations and tags and returns all three by name and number.

Nobody needs a dashboard to know follow-up is patchy. They need the eleven specific numbers.

Writing up a call from the record that exists

The call metadata, the note the agent typed, the tags, the contact, and then the account record or ticket that gives it meaning, pulled from the systems you are signed into. Out of that comes a follow-up that mentions the actual thing discussed.

Where the note is three words, the draft says the call needs a human summary. That restraint is why the output is usable at all.

Are the tags telling you anything?

Ask for tag usage by user and the pattern is usually two people tagging everything, four tagging nothing, and one who invented a private taxonomy in February. Reporting on call reasons means nothing until that is fixed.

A companion reports the inconsistency with names attached and stages the retag of past calls. The same cleanup elsewhere: clean a messy crm with ai.

The parts that stay in Aircall

Number provisioning, IVR trees, routing rules and business hours are Aircall configuration.

Live queue state, meaning who is on a call this second, also stays there.

The reachable surface follows Aircall’s public API. Calls, contacts, users, teams and tags are the dependable core; check anything past that before a routine leans on it.

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Frequently asked questions

It reads the call record, drafts the write-up, and adds the comment once you confirm. Where nobody noted what happened, it says so rather than inventing it.

Strawberry is free to download and includes AI credits to start. Paid plans begin at $20/month. See pricing. · Reviewed August 20, 2026 · Canonical facts for AI agents