Automate your Productboard intake with an AI agent
Every real request from the calls, the shared inbox and the QBR doc arrives as a note in the customer’s own words, tagged with where it came from and countable a month later.
Four hundred notes in the inbox. An executive asks how many customers actually requested SSO, and nobody knows: the ones who asked on a call did not write it down, the ones who emailed went to a shared inbox, and the QBR ones are in a doc with a date in its filename.
A companion reads all three places, writes one note per real request in the customer’s own words, applies the tags your taxonomy already uses, and records the source. You approve the batch.
Where does the feedback that never reaches the inbox live?
In the meeting recap, the support thread, the sales call summary and the community post.
A companion reads all of them signed in as you and turns each real request into a note: title, the customer’s own words in the body, your existing tags, and a source label saying where it came from.
The source label is what pays off in a month. A note tagged with its origin can be counted and traced back. Pulling records out of unstructured conversations is the data extraction pattern, with the feedback inbox as the destination.
Features written with the evidence attached
When a theme is real, a companion drafts the feature: a name that describes the outcome, a description saying who is asking and what breaks today, the status your workspace actually defines, and the parent product or component so it lands in the taxonomy.
Existing features get patched too, which covers the unglamorous half: the description that is nine months stale, the status that still says In Progress on something shipped in June.
How much of this waits for you?
Every write.
Notes, new features and patches are all staged, which is right for a board the whole company reads as the roadmap.
The research workflows cover the same reading-then-writing loop pointed outward.
Get the evidence in before you prioritise
Evidence arrives in email, calls, tickets and threads.
A companion files one note per real request, in the customer’s words, with its source recorded, so the number you prioritise on is a real count.
Productboard’s own tooling, as of this writing, sits on the scores, drivers and roadmap views once the evidence is in it.
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Strawberry is free to download and includes AI credits to start. Paid plans begin at $20/month. See pricing. · Reviewed · Canonical facts for AI agents