Zoho Assist StrawberryGet session reports in Zoho Assist, without opening it
It reads every session your Zoho Assist account holds, drafts the changes that follow, and hands you a card for each one before a single session moves.
Open the session. Check it against something else. Write the change. Move to the next one. That is the Zoho Assist afternoon nobody can hand off, and a companion does the whole pass and gives you back the batch, with nothing landing on a session until you approve it.
What it can do is exactly what Zoho Assist exposes to an account you authorise and nothing beyond it: 3 operations, 1 read and 2 writes. In practice that means it can schedule a session and create a session, and work across the sessions and session reports.
The Zoho Assist API stops at Zoho Assist. A companion does not. The same run opens the customer's website, the supplier portal, the internal tool somebody built in 2019, because it is working the browser you are already signed into rather than calling in from outside it.
Can it get session reports on its own?
1 of the 3 operations is a read.
Your account, not a guess at it: a companion can get session reports, and the full list below is the whole list, with nothing inferred from Zoho Assist's documentation.
The sessions are what most of this inventory is about, alongside the session reports. A companion can hold all 3 of these operations and forty open tabs in the same pass, which is how an afternoon of Zoho Assist admin becomes a queue you review.
- Get Session Reports
What happens before it can schedule session?
All 2 write operations wait for you.
A companion can schedule a session and create a session, and each one is staged on an approval card first: you see the session, the field and the new value before it lands in Zoho Assist.
Nothing in Zoho Assist is sent, changed or deleted on your behalf without that click, and a rejected card leaves the session exactly as it was. The gate is the same one on every surface, described at security.
- Schedule Session
- Create Session
Can it schedule session on a schedule?
Yes.
Saved as a routine, the Zoho Assist sessions pass runs at the hour you pick: the Monday sweep, the overnight refresh, the Friday check. Keep Awake holds the machine awake for the length of a run, so a scheduled pass finishes with the lid closed.
The operations playbook catalogues the other recurring shapes of the ticket queue, the Zoho Assist sessions sweep among them, and finished runs are published at real runs.
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Strawberry is free to download and includes AI credits to start. Paid plans begin at $20/month. See pricing. · Reviewed · Canonical facts for AI agents