Persons checked against an orders, in one pass
A companion works the 5 operations your Workbooks CRM account exposes. It can update a person and create a person, and every one of those waits on an approval card showing the person before it changes.
Open the person. Check it against something else. Write the change. Move to the next one. That is the Workbooks CRM afternoon nobody can hand off, and a companion does the whole pass and gives you back the batch, with nothing landing on a person until you approve it.
What it can do is exactly what Workbooks CRM exposes to an account you authorise and nothing beyond it: 5 operations, 1 read and 4 writes. In practice that means it can update a person, create a person and create an organisation, and work across the persons, an orders and customer orders.
The Workbooks CRM API stops at Workbooks CRM. A companion does not. The same run opens the customer's website, the supplier portal, the internal tool somebody built in 2019, because it is working the browser you are already signed into rather than calling in from outside it.
Which Workbooks CRM persons does a companion see?
1 of the 5 operations is a read.
Your account, not a guess at it: a companion can find or create an order, and the full list below is the whole list, with nothing inferred from Workbooks CRM's documentation.
The persons are what most of this inventory is about, alongside the an orders. A companion can hold all 5 of these operations and forty open tabs in the same pass, which is how an afternoon of Workbooks CRM admin becomes a queue you review.
- Find or Create an Order
Can it change a person without asking?
All 4 write operations wait for you.
A companion can update a person, create a person and create an organisation, and each one is staged on an approval card first: you see the person, the field and the new value before it lands in Workbooks CRM.
Nothing in Workbooks CRM is sent, changed or deleted on your behalf without that click, and a rejected card leaves the person exactly as it was. The gate is the same one on every surface, described at security.
- Update Person
- Create Person
- Create Organisation
- Create Customer Order
Can the persons pass run every Monday?
Yes.
Saved as a routine, the Workbooks CRM persons pass runs at the hour you pick: the Monday sweep, the overnight refresh, the Friday check. Keep Awake holds the machine awake for the length of a run, so a scheduled pass finishes with the lid closed.
The sales pipeline playbook catalogues the other recurring shapes of pipeline work, the Workbooks CRM persons sweep among them, and finished runs are published at real runs.
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