Sunshine Conversations StrawberryRead every conversation, draft every activity, approve in one pass
Hand a companion the outcome. It reads the Sunshine Conversations conversations, does the 9-operation version of the job, and stops for your click on anything that changes a record.
Open the conversation. Check it against something else. Write the change. Move to the next one. That is the Sunshine Conversations afternoon nobody can hand off, and a companion does the whole pass and gives you back the batch, with nothing landing on a conversation until you approve it.
What it can do is exactly what Sunshine Conversations exposes to an account you authorise and nothing beyond it: 9 operations, 6 reads and 3 writes. In practice that means it can update a conversation, post a text message and post an activity, and work across the conversations, activities and integrations.
The Sunshine Conversations API stops at Sunshine Conversations. A companion does not. The same run opens the customer's website, the supplier portal, the internal tool somebody built in 2019, because it is working the browser you are already signed into rather than calling in from outside it.
Where do the conversations come from?
6 of the 9 operations are reads.
Your account, not a guess at it: a companion can list participants, list messages and list integrations, and the full list below is the whole list, with nothing inferred from Sunshine Conversations's documentation.
The conversations are what most of this inventory is about, alongside the activities. A companion can hold all 9 of these operations and forty open tabs in the same pass, which is how an afternoon of Sunshine Conversations admin becomes a queue you review.
- List Participants
- List Messages
- List Integrations
- List Conversations
- Join Conversation
- Get Conversation
Which conversations wait for your approval?
All 3 write operations wait for you.
A companion can update a conversation, post a text message and post an activity, and each one is staged on an approval card first: you see the conversation, the field and the new value before it lands in Sunshine Conversations.
Nothing in Sunshine Conversations is sent, changed or deleted on your behalf without that click, and a rejected card leaves the conversation exactly as it was. The gate is the same one on every surface, described at security.
- Update Conversation
- Post Text Message
- Post Activity
What does the recurring conversations pass look like?
Yes.
Saved as a routine, the Sunshine Conversations conversations pass runs at the hour you pick: the Monday sweep, the overnight refresh, the Friday check. Keep Awake holds the machine awake for the length of a run, so a scheduled pass finishes with the lid closed.
The operations playbook catalogues the other recurring shapes of the messages, the Sunshine Conversations conversations sweep among them, and finished runs are published at real runs.
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