Richpanel StrawberryRead every ticket, draft every ticket message, approve in one pass
A companion works the 3 operations your Richpanel account exposes. It can update ticket status and create a ticket, and every one of those waits on an approval card showing the ticket before it changes.
Open the ticket. Check it against something else. Write the change. Move to the next one. That is the Richpanel afternoon nobody can hand off, and a companion does the whole pass and gives you back the batch, with nothing landing on a ticket until you approve it.
What it can do is exactly what Richpanel exposes to an account you authorise and nothing beyond it: 3 operations, no reads and 3 writes. In practice that means it can update ticket status, create a ticket and add a ticket message, and work across the tickets, ticket messages and ticket statuses.
The Richpanel API stops at Richpanel. A companion does not. The same run opens the customer's website, the supplier portal, the internal tool somebody built in 2019, because it is working the browser you are already signed into rather than calling in from outside it.
Which Richpanel tickets does a companion see?
In the tab.
Richpanel exposes no read operation to a connected account, so a companion opens Richpanel in the session you are already signed into and reads the screens you would.
The tickets are what most of this inventory is about, alongside the ticket messages. A companion can hold all 3 of these operations and forty open tabs in the same pass, which is how an afternoon of Richpanel admin becomes a queue you review.
Can it change a ticket without asking?
All 3 write operations wait for you.
A companion can update ticket status, create a ticket and add a ticket message, and each one is staged on an approval card first: you see the ticket, the field and the new value before it lands in Richpanel.
Nothing in Richpanel is sent, changed or deleted on your behalf without that click, and a rejected card leaves the ticket exactly as it was. The gate is the same one on every surface, described at security.
- Update Ticket Status
- Create Ticket
- Add Ticket Message
Can the tickets pass run every Monday?
Yes.
Saved as a routine, the Richpanel tickets pass runs at the hour you pick: the Monday sweep, the overnight refresh, the Friday check. Keep Awake holds the machine awake for the length of a run, so a scheduled pass finishes with the lid closed.
The sales pipeline playbook catalogues the other recurring shapes of pipeline work, the Richpanel tickets sweep among them, and finished runs are published at real runs.
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