Accounts checked against appointments, in one pass
Your Microsoft Dynamics 365 Sales, worked while you do something else: 6 reads to go through it, 4 writes to change it, and a card in front of every one of those changes.
Open the account. Check it against something else. Write the change. Move to the next one. That is the Microsoft Dynamics 365 Sales afternoon nobody can hand off, and a companion does the whole pass and gives you back the batch, with nothing landing on a account until you approve it.
What it can do is exactly what Microsoft Dynamics 365 Sales exposes to an account you authorise and nothing beyond it: 10 operations, 6 reads and 4 writes. In practice that means it can update an appointment, update an account and create a custom entity, and work across the accounts, appointments and appointment categories.
The Microsoft Dynamics 365 Sales API stops at Microsoft Dynamics 365 Sales. A companion does not. The same run opens the customer's website, the supplier portal, the internal tool somebody built in 2019, because it is working the browser you are already signed into rather than calling in from outside it.
Does it read the accounts or ask you for them?
6 of the 10 operations are reads.
Your account, not a guess at it: a companion can search accounts, list appointments and list appointment categories, and the full list below is the whole list, with nothing inferred from Microsoft Dynamics 365 Sales's documentation.
The accounts are what most of this inventory is about, alongside the appointments. A companion can hold all 10 of these operations and forty open tabs in the same pass, which is how an afternoon of Microsoft Dynamics 365 Sales admin becomes a queue you review.
- Search Accounts
- List Appointments
- List Appointment Categories
- List Accounts
- Get Account
- Find Contact
What happens before it can update appointment?
All 4 write operations wait for you.
A companion can update an appointment, update an account and create a custom entity, and each one is staged on an approval card first: you see the account, the field and the new value before it lands in Microsoft Dynamics 365 Sales.
Nothing in Microsoft Dynamics 365 Sales is sent, changed or deleted on your behalf without that click, and a rejected card leaves the account exactly as it was. The gate is the same one on every surface, described at security.
- Update Appointment
- Update Account
- Create Custom Entity
- Create Appointment
Does the account sweep have to be asked for every time?
Yes.
Saved as a routine, the Microsoft Dynamics 365 Sales accounts pass runs at the hour you pick: the Monday sweep, the overnight refresh, the Friday check. Keep Awake holds the machine awake for the length of a run, so a scheduled pass finishes with the lid closed.
The sales pipeline playbook catalogues the other recurring shapes of pipeline work, the Microsoft Dynamics 365 Sales accounts sweep among them, and finished runs are published at real runs.
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