HelpDocs Strawberry

Articles, categories and article versions, worked for you

It reads every article your HelpDocs account holds, drafts the changes that follow, and hands you a card for each one before a single article moves.

Open the article. Check it against something else. Write the change. Move to the next one. That is the HelpDocs afternoon nobody can hand off, and a companion does the whole pass and gives you back the batch, with nothing landing on a article until you approve it.

What it can do is exactly what HelpDocs exposes to an account you authorise and nothing beyond it: 11 operations, 6 reads and 5 writes. In practice that means it can generate a chatbot source page, delete a category and delete an article, and work across the articles, categories and article versions.

The HelpDocs API stops at HelpDocs. A companion does not. The same run opens the customer's website, the supplier portal, the internal tool somebody built in 2019, because it is working the browser you are already signed into rather than calling in from outside it.

Can it list articles on its own?

6 of the 11 operations are reads.

Your account, not a guess at it: a companion can list articles, search articles and list categories, and the full list below is the whole list, with nothing inferred from HelpDocs's documentation.

The articles are what most of this inventory is about, alongside the categories. A companion can hold all 11 of these operations and forty open tabs in the same pass, which is how an afternoon of HelpDocs admin becomes a queue you review.

  • List Articles
  • Search Articles
  • List Categories
  • Get Category
  • Get Article
  • Get Article Versions

Who signs off on a new category?

All 5 write operations wait for you.

A companion can generate a chatbot source page, delete a category and delete an article, and each one is staged on an approval card first: you see the article, the field and the new value before it lands in HelpDocs.

Nothing in HelpDocs is sent, changed or deleted on your behalf without that click, and a rejected card leaves the article exactly as it was. The gate is the same one on every surface, described at security.

  • Generate Chatbot Source Page
  • Delete Category
  • Delete Article
  • Create Category
  • Create Article

Can it generate chatbot source page on a schedule?

Yes.

Saved as a routine, the HelpDocs articles pass runs at the hour you pick: the Monday sweep, the overnight refresh, the Friday check. Keep Awake holds the machine awake for the length of a run, so a scheduled pass finishes with the lid closed.

The operations playbook catalogues the other recurring shapes of the ticket queue, the HelpDocs articles sweep among them, and finished runs are published at real runs.

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Frequently asked questions

Yes. Connect your HelpDocs account and a companion works 11 operations in it, with every change staged for your approval. You authorise the connection yourself and the credential is held encrypted where Strawberry never receives it.

Strawberry is free to download and includes AI credits to start. Paid plans begin at $20/month. See pricing. · Reviewed · Canonical facts for AI agents

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