Someone still has to update customer. It does not have to be you
It reads every customer your Customer Fields account holds, drafts the changes that follow, and hands you a card for each one before a single customer moves.
Open the customer. Check it against something else. Write the change. Move to the next one. That is the Customer Fields afternoon nobody can hand off, and a companion does the whole pass and gives you back the batch, with nothing landing on a customer until you approve it.
What it can do is exactly what Customer Fields exposes to an account you authorise and nothing beyond it: 2 operations, no reads and 2 writes. In practice that means it can update a customer and create a customer.
The Customer Fields API stops at Customer Fields. A companion does not. The same run opens the customer's website, the supplier portal, the internal tool somebody built in 2019, because it is working the browser you are already signed into rather than calling in from outside it.
Does it read the customers or ask you for them?
In the tab.
Customer Fields exposes no read operation to a connected account, so a companion opens Customer Fields in the session you are already signed into and reads the screens you would.
The customers are what most of this inventory is about, alongside the customers. A companion can hold all 2 of these operations and forty open tabs in the same pass, which is how an afternoon of Customer Fields admin becomes a queue you review.
What happens before it can update customer?
All 2 write operations wait for you.
A companion can update a customer and create a customer, and each one is staged on an approval card first: you see the customer, the field and the new value before it lands in Customer Fields.
Nothing in Customer Fields is sent, changed or deleted on your behalf without that click, and a rejected card leaves the customer exactly as it was. The gate is the same one on every surface, described at security.
- Update Customer
- Create Customer
Can it update customer on a schedule?
Yes.
Saved as a routine, the Customer Fields customers pass runs at the hour you pick: the Monday sweep, the overnight refresh, the Friday check. Keep Awake holds the machine awake for the length of a run, so a scheduled pass finishes with the lid closed.
The operations playbook catalogues the other recurring shapes of store admin, the Customer Fields customers sweep among them, and finished runs are published at real runs.
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Strawberry is free to download and includes AI credits to start. Paid plans begin at $20/month. See pricing. · Reviewed · Canonical facts for AI agents