Beta

Support that knows every account

Triage the queue, reproduce issues, resolve cases, and file bugs. It's how we run our own support.

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Copy our support setup

The exact setup we use at Strawberry, step by step.

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Triage the queue

Every case read in full, with the next step drafted.

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Reproduce issues

Strawberry checks the account and reproduces the problem in your product.

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Resolve and verify

Refunds and fixes go through after you approve, then get checked.

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File bug reports

Steps to reproduce and screenshots, ready for engineering.

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Why a browser, not a chatbot

Support answers live in five tools and the product itself. Strawberry checks them all.

  • Uses your helpdesk, billing, and CRM while you're logged in.
  • Opens the product to see what the customer sees.
  • Works across many tabs at once.
99.2/100 In our test of 12 real-world tasks, Strawberry scored 99.2 out of 100. Perplexity's Comet scored 90.8 and ChatGPT Atlas 73.3. See the benchmark

More to try

  • Update the help center from cases that keep coming back.
  • Review one account's health: usage, open issues, and renewal risk.
  • Escalate an issue to the right owner with the evidence they need.

Bring in your team

Save what your best agents know as team skills and every companion answers the way they would. Put triage on a Routine and every shift starts sorted.

Experience Strawberry for free

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